Cookie Policy
Regarding the cookies installed in your computer, we inform you that the provision of data is optional. However, some cookies are necessary to allow proper navigation on the website; consequently, lacking thisconsent, the website will not run.
This notice about the use of cookies in the website www.villatravellers.com is shared with the user through the adoption of the Provision issued by the Italian Data Protection Authority (Garante) the 8th of May 2014 “Simplified Arrangements to Provide Information and Obtain Consent Regarding Cookies”, and the guidelines on the use of cookies and other tracker items of the 26th of November 2020, in compliance with the Article no.13 of the GDPR.
What are cookies?
Cookies are little text files sent to the user by the website visited. They are memorised in your computer’s hard disk, in this way allowing the website to recognise the users and memorise specific information about them, in order to allow or improve the service provided.
There are several kinds of cookies. Some of them are necessary to browse the website. Others have different purposes, such as to ensure the inner security, to administrate the system, to make statistical analysis, to understand which are the sections of the website that most interests the users, to offer a customised visit of the website and so on.
What kind of cookies exist?
Technical cookies
They are usually necessary for the website to run properly and to allow navigation; without them, you will not be able to see the pages properly or to use some services. For instance, a technical cookie is essential to keep the user logged in throughout their visit to a website, or to memorise language settings, display settings and so on.
They are not used for any further purposes and are usually installed directly by the Data Controller or by the website provider.
These cookies are:
- Essential Cookies - which are strictly necessary for the running of the site. Without the use of such cookies, some sections of the website will not run. For instance, they include the cookies that allow access to the website's protected areas. Such cookies do not collect information for marketing purposes and cannot be deactivated;
- Session Cookies - that are deleted right after the browser is closed;
- Persistent Cookies - that, differently from the session cookie, remain in the browser for a specific period of time. For instance, they are used to recognise the connecting device, by facilitating the user’s authentication;
- Analytical Cookies - similar to the technical cookies where they are directly used by the website provider in order to collect information in aggregate form, about the number of users and how they visit the same website;
- Functionality Cookies - that allow the user to browse according to a series of selected criteria (such as, for instance, the language, the products selected for the purchase), in order to improve the service provided to the same.
Profiling Cookies
Such cookies aim at profiling the user and are used to send advertising messages related to the preferences shown by the same user during their navigation. This website does not use first party profiling cookies, but only third party cookies that will be described in the following paragraph.
Third Parties Cookies
Such cookies are generated and managed by persons other than the website provider where the user is browsing (as a rule, on the strength of an agreement between the website owner and the third party).
This website uses third party cookies for:
1. Chat service
Zoho SalesIQ live chat (Zoho Corporation Pvt. Ltd.)
Zoho SalesIQ live chat is a service that consents to manage the chat between our company and our website’s visitors. The data collected in the chat are legally owned by us; however, the service also installs its own technical cookies (therefore identifiable here as third party cookies) that consent the chat interaction in order to be acknowledged in case of subsequent chat over time. The service gives an ID to each user. The data collected by this service are stored by Zoho SalesIQ.
All the information related to the processing of personal data managed by this service are available at Zoho Privacy Policy.
2. Monitor the visits and obtain statistics on users’ activities in the website
Google Analytics
Google Analytics is necessary to monitor the visits and to obtain aggregate statistics on the website’sactivities. We do not know your ID and we do not have any possibility to identify the user that visits our website. However, Google can do this. If you are a web surfer connected by a European IP, the processing of data takes place in Europe.
All the information related to the processing of personal data managed by this service is available at Google Privacy Policy.
HotJar
Hotjar is a service that consents to aggregate navigation behavioural data in order to optimise the web pages. Such data are collected anonymously; however, they install a cookie in your hard disk.
All the information related to the processing of personal data managed by this service is available at HotJar Privacy Policy.
3. Targeting and Advertising
Facebook
Facebook identifies the user through its own IDs in order to customise the advertising and to profile the same user. Therefore, such IDs are associated to your own Facebook profile (if active) and, as a result of the navigation on our website, you should find targeted advertisement on Facebook and Instagram. Essentially, by browsing our website, Facebook installs a cookie in your hard disk and, subsequently, when you browse Facebook or Instagram, these two platforms research this cookie in order to send targeted information according to the instructions provided by it.
The data processing is totally performed by Facebook and we do not have any possibility to identify the user.
The service is provided by Facebook Inc. or by Facebook Ireland Ltd, depending on the location of the website’s visitor.
If you are a web surfer connected by a European IP, the processing of data takes place in Europe.
All the information related to the processing of personal data managed by this service is available at Facebook Privacy Policy.
Remarketing con Google
Remarketing with Google is a remarketing and a behavioral targeting service provided by Google LLC or by Google Ireland Limited, depending on the location where the website is used and which connects the tracking activity performed by Google Analytics and by its own Cookies with Google Ads advertising network and Doubleclik Cookie. Essentially, Google gives an ID to the web surfer, which is stored in a cookie. Then, this ID shall be necessary to customize advertising in Google and in all the websites that use Adsense.
If you are a web surfer connected by a European IP, the processing of data takes place in Europe.
All the information related to the processing of personal data managed by this service is available at Google Privacy Policy.
Youtube
Youtube stores the user’s preferences and the statistics related to the videos viewed for profiling and for advertising services. If you are a web surfer connected by a European IP, the processing of data takes place in Europe.
All the information related to the processing of personal data managed by this service is available at Google Privacy Policy.
How to Disable Cookies
We also inform you that below you can find instructions on how to disable cookies:
Internet Explorer
Google Chrome
Mozilla Firefox
Safari
Altri browser
Anonymous Navigation
In order to find out how to activate this option on the main search engines, click on the browser you are using:
Internet Explorer
Google Chrome
Mozilla Firefox
Opera Browser
Safari